SAP Knowledge Base Article - Public

3747320 - Error "cannot set properties of undefined (setting 'title')" appears when selecting Family when creating new Role in Manage Job Profile Content

Symptom

  • The error message "Cannot set properties of undefined (setting 'title')" appears when creating a new role after selecting the family in Manage Job Profile Content.
  • Despite the error, saving still creates the role successfully.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Job Profile Builder

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Go to Admin Center > Manage Job Profile Content > Set up Families and Roles > Roles > Create Role.
  2. Select a family and observe the error "Cannot set properties of undefined (setting 'title')".

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch b2605p3 (05-May-2026). 

For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

See Also

Keywords

KI1H2026, cannot set properties of undefined, setting 'title', typeerror, manage job profile content, roles, create role, select family, job profile builder, jpb, ui error, 1h 2026, role creation error, families and roles, error after selecting family, sftabboxlayout.settabtext, PTCH-49665, INC25424132 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors HCM Core 2605