Symptom
- Picklist/dropdown fields across multiple portlets (Personal Information and Job Information) behave incorrectly when users type or edit values manually.
- The typeahead/autocomplete conflicts with manual text entry: values reset, deleted characters reappear, and the field shows a "No Data" state unexpectedly.
- The issue affects all users across browsers and occurs across picklist-type fields in the affected portlets.
- Selecting a value directly from the dropdown works correctly.
- On an empty field showing "No Selection", pressing delete/backspace changes it to "No Data" that cannot be cleared with delete or backspace.
Environment
- SAP SuccessFactors Employee Central
- Picklist
Reproducing the Issue
- Log in to the application.
- Navigate to an employee record,
- Go to any portlet like Personal Information.
- Click Edit and locate ad field with picklist like the Nationality picklist/dropdown field.
- On an empty field showing "No Selection", press delete/backspace and observe it changes to "No Data" and cannot be cleared with backspace or delete.
Cause
The typeahead/autocomplete dynamically searches the picklist and shows "No Data" when there is no match while navigating backward through typed characters.
Resolution
- A product fix is planned; follow reference ECT-271594. The resolution is scheduled with the 2H206 release.
- Until the fix is available, use one of these temporary workarounds
- Monitor patch timelines and updates. Refer to: Patches Knowledge Base | SAP Community.
Workarounds:
- Use the picklist dropdown arrow, or
- Select the whole "No Data" and press delete (Ctrl+A to select all, then Delete)
- Type the string you want to search
See Also
- Refer to: Picklists are showing "No Data" release - 1H 2025
- Refer to: Known Issues with Picklists
- Refer to: Configuration Changes in SuccessFactors Employee Central
- Refer to: 2080655 - Hide Fields in Add New Employee Wizard - Employee Central
- Refer to: 2977339 - How To Configure onChange Rules To Set Fields Required or Not Visible
- Refer to: 2516579 - 'No data' in the dropdown of user field
Keywords
picklist, dropdown, no data, typeahead, autocomplete, cannot clear, backspace not working, delete key, no selection, backspace cannot clear; dropdown selection works. ECT-271594. , KBA , LOD-SF-EC , Employee Central , Known Error
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public