3747451 - Users Not Added to IAS Groups After Sync for Newly Created Roles in SAP Incentive Management

• Users are not added to groups in IAS after performing sync operations.
• Newly created roles in Commissions have "sync users based on role" enabled, but users are still not synced to groups.
• Groups are created in IAS, but users are not added to those groups.
• No error messages were provided.

• SAP Sales Performance Management
  • Incentive Management
  • Incentive Management on Hyperscalers
  • Incentive Management on Legacy HANA 

ias, identity authentication, group sync, users not added to groups, commissions roles, sync users based on role, global settings, toggles not saved, full user sync, group membership, user provisioning, commissions to ias sync, role-based sync, groups created but empty , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM-INT , Application Integration , Problem