3747662 - Credit check step 130 shows 0% overdue open items despite overdue items existing – s/4hana cloud public edition

• Credit check simulation shows “Percentage 0% of overdue open items under 0% ( days)” (Message no. UKM_CHECK035) even though overdue open items exist.
• Credit check is passed for the items although there are overdue open items for the customer.
• Credit check step 130 Check for Overdue Open Items is not able to block the customer items although the open items are overdue for the customer.

• Product: SAP S/4HANA Cloud Public Edition
• Credit Management (Public Cloud)

1. Define Credit check step 130 Check for Overdue Open Items.
2. Open the “Manage Credit Accounts” app.
3. Select the relevant business partner and open the corresponding credit segment.
4. Run “Simulate Credit Check” and review step 130 “Check for overdue open items.”
5. Open “Manage Customer Line Items.”
6. Select the same business partner and run with status “Open Items” as of the key date; verify overdue items exist.

The overdue grid is determined based on the configuration maintained in “Define Credit Segment.” If the calculated amount for any due-date bucket is negative, it is excluded from consideration. Therefore, even if there are overdue items, they will be ignored if their total results in a negative value.

Refer to: Aging Grid in Credit Management

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