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3747685 - Error "[internal] sso token or user password is empty" when testing BW connection on IDT

Symptom

  • Error "com.businessobjects.mds.olap.OlapException: [Internal] SSO token or User password is empty." while testing the BW connection on IDT;
  • On APS STS logs it shows "com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE … Issuer of SSO ticket is not authorized".


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

IDT, BW connection, OLAP connection, SSO token empty, SSO token or user password is empty, STS, security token service, JCO_ERROR_LOGON_FAILURE, issuer of SSO ticket is not authorized, logon failure, BO to BW SSO, wrong bw client, BI 4.3, BW 7.5, APS STS, error, connection, BW, SSO , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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