3747752 - The "View" link for Prerequisites field on Course Details page is not working

For items with prerequisites, the respective 'View' link only works the first time it is clicked on. Why doesn't the 'View' link work when clicking on it for the second time?

SAP SuccessFactors Learning

1. Log into HCM >
2. Navigate to the Learning homepage >
3. Make a library search to find the required item >
4. As the item has prerequisites, there is 'Prerequisites' parameter under the item's title. And next to it there is a 'View' link >
5. Clicking on the above 'View' link, the expected 'Prerequisites' tab is loaded and displays the respective list of items >
6. When manually changing back to the 'Course Details' tab and trying to click again on the 'View' link, the 'Prerequisites' tab no longer loads. Actually, nothing happens >
7. When opening the item from the library search again, then the 'View' link works the first time it is clicked on. But when navigating away from the 'Prerequisites' tab and clicking on the 'View' link again, it triggers no further actions.

The scenario reported has been investigated by our Engineering team and it has been identified as a bug. A code correction has already been developed for it and the patch to deliver the fix is scheduled to be applied within the b2605p3 release version, as per the schedule available at Patches Knowledge Base | SAP Community.

• For Production tenants, the fix will be delivered as part of the major 1H2026 release, as per schedule available at Product Release and Road Map Information.

For VSaaS customers, the fix will be delivered as per the schedule available at Learning Validated SaaS Release Schedule.

Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

• Patches Knowledge Base | SAP Community
• Product Release and Road Map Information
• Learning Validated SaaS Release Schedule
• KBA 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated

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