3747767 - Flexible Workflow Not Fully Imported – “No Target User Found” During Transport (CB User Mapping Issue) SAP S/4HANA Cloud Public Edition

When transporting a Flexible Workflow (e.g., Sales Order Approval Workflow) from Development (DEV) to Production (PROD), the workflow is only partially imported.

The following behaviors are observed:

• Workflow is missing one or more approval steps (e.g., Level 2 approver).
• Import completes with warnings.

• In Import Collection → Execution Messages, the following message appears:

  No target user found for user ‘CBXXXXXXXXXX’ [businessPartId USERID … type Conditional Workflow]

• Additional messages may include:

  Pre-Import of Business User Mappings was not successful
  Missing user(s) [scenario WS02000006]

In the Manage Sales Document Workflows app:

• Only some steps (e.g., Level 1) are visible.
• Missing steps cannot be edited or added in Production.

SAP S/4HANA Cloud Public Edition

Flexible Workflow, Sales Order Workflow, Workflow Transport, Import Collection, Export Software Collection, Execution Messages, No Target User Found, CB User, Business User, Business User Mapping, Business Partner Mapping, Missing Workflow Step, Approver Assignment, Conditional Workflow, Manage Sales Document Workflows, Tenant Mismatch, S/4HANA Cloud Public Edition, Key User Extensibility, WS02000006 , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem