3747788 - Manage Job Profiles Page Will Not Load When Selecting a Role in New Experience

Symptom

After the 1H2026 release with the New Experience for Manage Job Profiles, clicking on a role will not load the page.

Environment

SAP SuccessFactors Job Profile Builder

Reproducing the Issue

Log into SuccessFactors
In the global search, type Manage Job Profiles
Select a role
The page doesn't load and provides a prompt asking if you want to wait for the page to load or exit the page
- If you choose Wait, the page will not load and eventually provides the prompt again
- If you choose Exit Page, you receive an error are brought back to the Manage Job Profiles page

Cause

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

Turn off the New Experience for Manage Job Profiles. Please note the page will load but may be slow.

Keywords

manage job profiles, job profile builder, latency, slow loading, page freeze, wait or exit page, error screen, new experience, classic experience, browser, har file, network log, performance, timeout, KI1H2026 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Bug Filed

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Platform all versions