3747792 - Error "Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013" during BIP installing BIP Add-On for AO on upgraded environment.

• Error appears during installation of BIP for AO SP29: "Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013".
• At the credential entry stage, the installer fails with log entry: "java.lang.UnsatisfiedLinkError: no sapcrypto in java.library.path".
• Log entries in install logs from temp folder

07:48:36.530 [run_external_executable] cmdLine: D:\BI\InstallData\InstallCache\shared.tp.aurora.installmedia.jre-4.0-core-64\14.4.0.5632\/jre/bin/java 
07:48:37.139 [run_external_executable] Exit code: 1
07:48:37.139 [run_external_executable] Produced output: Exception in thread "main" java.lang.UnsatisfiedLinkError: no sapcrypto in java.library.path: D:\BI\InstallData\InstallCache\shared.tp.aurora.installmedia.jre-4.0-core-64\14.4.0.5632\jre\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;D:\DB2\BIN;D:\DB2\FUNCTION;D:\DB2\SAMPLES\REPL;C:\Program Files\Amazon\AWSCLIV2\;C:\Users\msingh1\AppData\Local\Microsoft\WindowsApps;.

• SAP BusinessObjects Business intelligence (BI) 4.3
• SAP BusinessObjects Business intelligence (BI) 2025

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