Symptom
After enabling the Google Maps view for the Visits OWL view, it is not possible to see the Visit ID anymore, only the description.
Environment
SAP Cloud for Customer
Resolution
Once Google Maps view is enabled for the Visits screen, the Visit ID is not displayed in the left panel. Only the Visit description name is shown due to the compact view that cannot accommodate the same data as previously, in order to display the Map.
Enabling the ID in the title cannot be done via standard functionality.
Searching by the ID is still possible. It will just not display it from OWL screen, only when opening the object.
Keywords
DVP, visit, description, title, name, map, google, C4C, ID , KBA , LOD-CRM-ACT-VST , Visit Planning , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , Problem
SAP Knowledge Base Article - Public