SAP Knowledge Base Article - Public

3747829 - Clock in Clock Out Group does not appear in in Job Information selection

Symptom

  • You have created a new Clock In Clock Out Group
  • In Job Information portel, the picklist option for Clock in Clock Out Group shows all the other groups but not the new one.

Environment

  • SAP SuccessFactors Time Tracking

Resolution

  1. Go to the Check Tool
  2. At the System Health tab, check Clock In Clock Out Groups are synchronized
  3. Make sure the new clock in clock out group does not appear in the errors.

The Clock In Clock Out Groups should be replicated to Employee Central. If the Clock In Clock Out Group created appears with synchronization errors in the check tool, it will not be available for selection.

See Also

3252599 - No Selection Clock in Clock Out Group in Job Information

Creating Clock In Clock Out Groups

Enabling Clock In Clock Out Group in Job Information

Keywords

CICO, Clock In/Clock Out, Time Tracking, picklist, drop down, Job Information Portlet , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Time Tracking all versions