SAP Knowledge Base Article - Public

3748076 - Tax number missing in Create Golden Tax Documents app for certain billing documents despite configured the tax number in the business partner master data - SAP S/4HANA Cloud Public Edition

Symptom

The tax number information is missing for some billing documents in the Create Golden Tax Documents app.

The tax number is maintained in the customer business partner master data.

No error message is displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Create Golden Tax Documents app.
  2. Select billing documents.
  3. Observe that the customer tax number is missing for some billing documents.
  4. Check the related business partner master data and confirm a tax number is maintained.

Cause

An inconsistency in the tax number maintenance within the Business Partner master data.

The tax code should be stored in the TAXNUMXL field instead of the TAXNUM field.

Resolution

  1. Open the Manage Business Partner Master Data app.
  2. Find and edit the relevant customer business partner.
  3. Re‑maintain (re-enter) the tax number and save the changes.
  4. Return to the create golden tax documents app, refresh or regenerate for the affected billing documents, and confirm the tax number is now populated.

Please note that in the Create Golden Tax Documents app, you can manually enter the tax number. If you manually entered the tax number during the previous creation attempt, the system will store that tax number. Therefore, you may observed that for the same customer, some billing documents have a tax number while others do not.

Keywords

tax number missing, golden tax, create golden tax documents, billing document, business partner, tax number field, China localization, customer tax id, master data, manage business partner master data , KBA , FI-LOC-GTI-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions