Symptom
- During GR/IR clearing, no line items are picked up for clearing when using App Clear Open Items Automatically (F.13) or scheduling the Automatic Clearing Job in App Schedule General Ledger Jobs (F1927).
- Error messages appear: "No G/L account documents selected", "No customer documents selected", "No supplier documents selected".
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Start GR/IR clearing in the production system using F.13 or schedule the General Ledger Automatic Clearing Job for automatic clearing.
- Run in test mode and observe that no line items are selected; messages show no documents selected.
Cause
- The relevant G/L accounts are not flagged for open item management therefore automatic clearing cannot select items.
- For accounts using extended open item management, the standard Automatic Clearing job (F.13 or the general ledger automatic clearing job) cannot be used; the GR/IR Automatic Clearing With Extended Open Item Management job is required.
- Clearing only occurs when selected line items form a zero-balance group in the update currency; overly broad selection parameters can prevent zero-balance grouping.
Resolution
- Verify G/L master data and ensure the GR/IR accounts are set to open item management. If not enabled, set open item management as required.
- If extended open item management is used on the GR/IR accounts, do not use App Clear Open Items Automatically (F.13) or the standard Automatic Clearing job. In the App Schedule General Ledger Jobs (F1927), create and run the “GR/IR Automatic Clearing With Extended Open Item Management” job template.
- Adjust selection parameters to support zero-balance grouping (for example, restrict by company code, account, fiscal year, posting date range, and relevant references such as purchase order). Run in test mode and review the proposed items.
- After validation, run in update mode and confirm that GR/IR items are cleared.
See Also
3147360 - Automatic and GR/IR Clearing Process in SAP S/4HANA Cloud Public Edition
Keywords
gr/ir clearing, automatic clearing, no line items, production only, extended open item management, open item management, schedule general ledger jobs, no g/l account documents selected, no customer documents selected, no supplier documents selected, clearing not picking items, gr/ir automatic clearing job, zero balance requirement, test mode no items, posting/clearing , KBA , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public