3748172 - No line items picked for GR/IR during automatic clearing - S/4HANA Public Cloud Edition

• During GR/IR clearing, no line items are picked up for clearing when using App Clear Open Items Automatically (F.13) or scheduling the Automatic Clearing Job in App Schedule General Ledger Jobs (F1927).
• Error messages appear: "No G/L account documents selected", "No customer documents selected", "No supplier documents selected".

SAP S/4HANA Cloud Public Edition

1. Start GR/IR clearing in the production system using F.13 or schedule the General Ledger Automatic Clearing Job for automatic clearing.
2. Run in test mode and observe that no line items are selected; messages show no documents selected.

• The relevant G/L accounts are not flagged for open item management therefore automatic clearing cannot select items.
• For accounts using extended open item management, the standard Automatic Clearing job (F.13 or the general ledger automatic clearing job) cannot be used; the GR/IR Automatic Clearing With Extended Open Item Management job is required.
• Clearing only occurs when selected line items form a zero-balance group in the update currency; overly broad selection parameters can prevent zero-balance grouping.

1. Verify G/L master data and ensure the GR/IR accounts are set to open item management. If not enabled, set open item management as required.
2. If extended open item management is used on the GR/IR accounts, do not use App Clear Open Items Automatically (F.13) or the standard Automatic Clearing job. In the App Schedule General Ledger Jobs (F1927), create and run the “GR/IR Automatic Clearing With Extended Open Item Management” job template.
3. Adjust selection parameters to support zero-balance grouping (for example, restrict by company code, account, fiscal year, posting date range, and relevant references such as purchase order). Run in test mode and review the proposed items.
4. After validation, run in update mode and confirm that GR/IR items are cleared.

3147360 - Automatic and GR/IR Clearing Process in SAP S/4HANA Cloud Public Edition

Automatic Clearing – Selection and Zero-Balance Criteria

GR/IR Automatic Clearing With Extended Open Item Management

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