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3748257 - Premise Replication Failing with the Error Message Owner ID XXXXXXX Not Found in SAP Service Cloud Version 2 Message Monitoring

Symptom

When executing the report ISU_C4C_V2_TECH_OBJECTS_REPL in the S4 / IS-U system to replicate Premise data to the SAP Sales and Service Cloud Version 2, the inbound message is ending up in error in the Message Monitoring with the following error:

  • Owner ID XXXXXXX    not found

Notice that the message contains a blank space in the owner ID in the incoming payload.


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Environment

SAP Service Cloud Version 2, Utilities Add-On.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

ISU_C4C_V2_TECH_OBJECTS_REPL, V2, Version 2, S4, ISU, IS-U, Premise, Premise Data, Owner, Owner ID, Blank, Blank Space, Space, Characters, Report, Message Monitoring, Not Found, Owner ID Not Found, Owner Not Found, Utilities,  , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Known Error

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