Symptom
- Name fields mismatch in BUT000 and KNA1 tables for Business Partners.
- Business partner apps display values from BUT000 table, while sales transactions take values from KNA1.
Environment
SAP S/4HANA Cloud Public Edition
Cause
CVI (Customer-Vendor Integration) mapping is out of sync.
Resolution
To sync CVI mapping back, follow below steps:
- Open Manage Business Partner Master Data app.
- Open the profile of relevant Business Partner.
- Fill the correct details of the Business Partner.
- Save.
Note: For mass update, use Mass Changes – Business Partners app.
Keywords
business partner, but000, kna1, name 2, name 4, field mismatch, cvi mapping, table inconsistency, sales transaction, manage business partner master data, mass changes – business partners, public cloud, bp to customer, data inconsistency, name fields , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public