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3748385 - Activity not visible on planning list due to missing service call status

Symptom

  • Activity not visible on planning list due to missing service call status
  • An activity created cannot be dispatched.
  • The dispatching board does not display the activities in the activities view, preventing them from being dragged onto the timeline for dispatch.
  • No planning scenario or filters are set, yet the activities are not visible on the dispatching board.


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Environment

SAP Field Service management

Product

SAP Field Service and Asset Management 1.0

Keywords

Activity, planning list, missing service call status, mapping, planning and dispaching , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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