SAP Knowledge Base Article - Preview

3748406 - Runtime class CL_CRM_JOIN_ODP_RT_DA not actively available when activating CRM classical Enterprise Search models in S/4HANA

Symptom

  • Error occurs when activating CRM classical Enterprise Search models in S/4HANA.
  • In ESH_COCKPIT, connector CRM_ACCOUNT cannot be activated.
  • Error message: "Runtime class CL_CRM_JOIN_ODP_RT_DA not actively available".
  • Account search does not return results.


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Environment

  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

ESH_COCKPIT, CRM_ACCOUNT, CL_CRM_JOIN_ODP_RT_DA, Enterprise Search models, S/4HANA, BOL/GENIL, Search Accounts, Account Search, Search Contacts, fiori, CDS View, Manage Business Partner Master Data  , KBA , CRM-MD-BP , Business Partners , CRM-S4-MD-BP , S4CRM: Business Partners , Problem

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