SAP Knowledge Base Article - Preview

3748443 - service team not redetermined after changing employee responsible when team was selected manually — SAP s/4hana cloud private edition

Symptom

  • When the employee responsible is changed after creating a service order, the system does not consistently redetermine the service team.
  • If multiple service teams are shown and a team is selected manually from a popup, later changes to the employee responsible do not redetermine the service team.


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Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions

Keywords

service team, redetermination, employee responsible, manual selection, automatic determination, responsibility management, popup multiple service teams, disabled service teams, partner determination, com_partner186, service order, crm service, s/4hana service, enterprise organizational management, eom , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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