SAP Knowledge Base Article - Public

3748465 - Latest People Profile: Cards that users should not have permission to shows up with error

Symptom

In latest people profile, cards that users should not have permission to shows up with error: “Looks like something went wrong

Please try again. If the issue persists, contact your system administrator.”

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • Product: SAP SuccessFactors Employee Central
  • People Profile - Full Profile

Reproducing the Issue

  1. Proxy as the impacted user.
  2. Verify that RBP does not allow the user to view certain background element cards.
  3. Observe that all background cards are visible despite missing permissions with the below error

Looks like something went wrong

Please try again. If the issue persists, contact your system administrator.

If you click on the question mark beside Error Code: 400, "Could not find acceptable representation. Supported Media Types are: [application/json] is shown.”

         

Cause

Permission to General User Permission->User search is missing.

Resolution

Grant the impacted user permission to General User Permission->User search.

Keywords

Looks like something went wrong. Please try again. If the issue persists, contact your system administrator, Error Code: 400, "Could not find acceptable representation. Supported Media Types are: [application/json], latest people profile, people profile, categories visible, cards visible, rbp, role-based permissions, user search, summary cards, background elements, visibility, access, permissions, permission cache, refresh rbp model, ESS, background elements , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , How To

Product

SAP SuccessFactors Employee Central 2605