Symptom
In latest people profile, cards that users should not have permission to shows up with error: “Looks like something went wrong
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- Product: SAP SuccessFactors Employee Central
- People Profile - Full Profile
Reproducing the Issue
- Proxy as the impacted user.
- Verify that RBP does not allow the user to view certain background element cards.
- Observe that all background cards are visible despite missing permissions with the below error
Looks like something went wrong
Please try again. If the issue persists, contact your system administrator.
If you click on the question mark beside Error Code: 400, "Could not find acceptable representation. Supported Media Types are: [application/json] is shown.”
Cause
Permission to General User Permission->User search is missing.
Resolution
Grant the impacted user permission to General User Permission->User search.
Keywords
Looks like something went wrong. Please try again. If the issue persists, contact your system administrator, Error Code: 400, "Could not find acceptable representation. Supported Media Types are: [application/json], latest people profile, people profile, categories visible, cards visible, rbp, role-based permissions, user search, summary cards, background elements, visibility, access, permissions, permission cache, refresh rbp model, ESS, background elements , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , How To
SAP Knowledge Base Article - Public