SAP Knowledge Base Article - Preview

3748506 - Mass recall statements file upload shows "the file has been uploaded" but process does not start

Symptom

  • The "Mass Recall Statements" feature is not working as expected when using the CSV file upload method after the 1H 2026 release.
  • The system displays the message "The file has been uploaded," but the process does not proceed further.


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Environment

SAP SuccessFactors Compensation

Product

SAP SuccessFactors Compensation all versions

Keywords

mass recall statements, csv upload, file upload, the file has been uploaded, process not continuing, recall by import file, user id, usernames, recall statement button, job not starting, compensation statements, post 1h 2026, upload confirmation only, recall not initiated, successfactors compensation , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

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