SAP Knowledge Base Article - Public

3748519 - DRTM performance reviews shows no form templates in manage data when setting retention period

Symptom

  • Not able to set up the retention period for performance forms to 5 years.
  • When selecting DRTM Performance Reviews in Manage Data, no data is visible in the section where forms need to be selected.

Environment

  • SAP SuccessFactors Performance & Goals
  • DRTM Performance Reviews

Reproducing the Issue

  1. Go to Admin Center > Manage Data.
  2. Search for DRTM Performance Reviews.
  3. In the next dropdown, attempt to select form templates.
  4. Observe that no data is displayed where the forms should be selectable.

Cause

The dropdown in Manage Data is designed to list Purge Object Types, not form templates.

Resolution

  1. Go to Admin Center > Manage Data.
  2. Search for DRTM Performance Reviews.
  3. Select Create New to add a Purge Object Type.
  4. In the create screen, enter the required details, select the relevant performance form template, and set the desired retention period (for example, 5 years).
  5. Save the new Purge Object Type.
  6. Return to Manage Data and verify that the Purge Object Type now appears and can be used for retention management.

See Also

Refer to: data retention management for performance reviews (drtm)

Keywords

drtm, performance reviews, manage data, purge object type, retention period, form templates not visible, dropdown empty, create new, performance forms, data retention, purge, 5 years, admin center, performance management, configuration , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions