3748521 - add attachment and documents options missing for technician on phase-based work orders (phase model enabled) - sap service and asset manager

• In the app, for the technician role and phase-based work orders, the Add attachment option is missing from the “+” menu.
• In the Documents section of the work order, the Add option is missing.
• The behaviour is reproducible in the standard 2511 client from the app store.
• No error messages are shown.

• SAP Service and Asset Manager

ssam, sap service and asset manager, 2511, phase model, phase-based work order, technician role, add attachment missing, add document missing, documents section, work order attachments, visibility rule, enableworkorderedit, enableattachmentcreate, supervisor restriction, editing disabled , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem