SAP Knowledge Base Article - Public

3748726 - Field showed up twice in Personal Data Collection step - Onboarding

Symptom

  • Custom portlet is part of the PDC step. The custom MDF object field A is set up on a condition based on the another MDF field B. When the onboardee selects the option(Field B), the field A shows up. But go to the next section in the PDC step, the field A showed up twice in the view.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in as the onboardee and open the Personal Data Collection (PDC) step.
  2. In a custom portlet, select the option that makes a conditional field visible and enter text.
  3. Click Continue to proceed to the next section.
  4. Navigate back to the previous section and observe the same conditional field displayed twice.

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

No workaround is available.

See Also

Keywords

KI1H2026, ECT-271322, PDC, personal data collection, field duplicated, duplicate field, displayed twice, conditional field, rule condition, onboarding, custom portlet, custom mdf, dynamic rules, restart process, duplication, onboarding data collection, ui duplicate, OBX, Onboarding
, KBA , LOD-SF-OBX-DC , Personal Data Collection , Bug Filed

Product

SAP SuccessFactors Onboarding all versions