3748901 - PDF export missing pages when exported right after data refresh in SAP Analytics Cloud (SAC)

• When exporting a given story to PDF, during the first export some data at the page's end is missing.
• When running the export the second time it finishes without any missing data.
• The first export only succeeds if ran using the option "Export in background", else the export loads to no end.

SAP Analytics Cloud 2026.8.6

1. Open the problematic story in SAC.
2. Select File, Export and export to PDF.
3. Notice that the export loads to no end; does not finish exporting.
4. Notice when setting "Export in background" on the export settings page, export finishes but some content is missing from the exported PDF compared to original story in SAC.

This issue is currently under investigation by development.

• This issue is currently under investigation by development.
• Workaround: Create a copy of the problematic story and export the PDF from there.

• KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• SAP Analytics Cloud Connection Guide
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support 

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export, PDF, SAC, data refresh, missing , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem