SAP Knowledge Base Article - Public

3749083 - When removing an assignment, it remains displayed at the Team View page

Symptom

Since the 1H2026 release, managers now see a 'Remove' button directly from the Team View page, for each assignment. When clicking on it, the system requests the manager's confirmation and proceeds with the removal. However, when navigating to another tab (for example, Invest in Myself) and then navigating back to the tab from where the item was removed, the removed item is still shown. When trying to remove it again, an error happens: "An error is found in the request payload".

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM as a manager >
  2. Navigate to Learning > Team View >
  3. For a user that has assignments, notice that now a 'Remove' button is available >
  4. From the Team View page, when clicking on this 'Remove' button, a confirmation pop-up is display to confirm whether the action should be taken or not >
  5. Upon 'OK', the item gets removed >
  6. However, when navigating to another tab (for example, Invest in Myself) and then navigating back to the tab from where the item was removed (for example, Important Learning), the removed item is still shown >
  7. When trying to remove the item again, an error happens ("An error is found in the request payload") >
  8. The item is only no longer shown when the entire page gets reloaded.

Resolution

Our Engineering team is investigating the scenario. Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.

See Also

KBA 2171560 - How to mark a KBA or SAP Note as a favorite and get notified when it is updated

Keywords

sf, sfsf, lms, ilx, learning, remove, item, assignment, manager, team, view, remain, error, reload, An error is found in the request payload , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed

Product

SAP SuccessFactors Learning 2605