SAP Knowledge Base Article - Preview

3749112 - Opportunity Validation with Product Conditions Not Triggered When No Products Exist

Symptom

  • A validation should be skipped when a specific product is added to the opportunity.
  • When the Products section is empty, validation conditions based on product fields are not evaluated as expected.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

opportunity validation, items empty, item node empty, product condition, product technical id, skip validation, match any, match all, extension field, guided selling, service cloud, opportunity items, product id condition, validation rule configuration, items is empty, sales cloud version 2 , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-CZM-VAL , Custom Validations for SAP Sales/Service Cloud , Problem

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