3749142 - Employer Data Review step shown as Not Applicable but it has an active "Start" button in Offboarding Task view in Offboarding Dashboard

• After the 1H 2026 release, the Employer Data Review task appears in the Offboarding Dashboard even when business rules indicate the step should be skipped.
• In Manage Data > Process Object, Employer Data Review is marked as skipped.
• The task is shown as "Not Applicable" in the UI.
• A Start button is displayed for the "Not Applicable" task, and selecting Start redirects to the employee profile page.

SAP SuccessFactors Onboarding

1. Navigate to the Offboarding Dashboard and act as a manager-level user 
2. Select the offboardee from the list 
3. Observe that the Employer Data Review task is visible and marked as Not Applicable even though it should be skipped.
4. Observe that a Start option is available for the Not Applicable task.
5. Select Start and note that the action redirects to the employee profile page.

• This is a known issue
• This will be fixed to not to show the skipped tasks, which is the existing behavior in offboarding dashboard.

• The issue would be fixed along with the P5 Patch cycle. 
• Please find the patch date details below:

NOTE: There is no functional impact with this known issue. The offboarding process will continue to work as expected.

• SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
• SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
• KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs

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