SAP Knowledge Base Article - Preview

3749180 - Service Order: Warranty determination failed while using performance-dependent warranty counter.

Symptom

Using performance-dependent warranty counter with no counter flag checked in IE03 Equipment-Measuring points, the Warranty determination fails in Service Order. Warranty assignment block  shows “No result found” in item level.


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Environment

SAP S/4HANA 

Product

SAP S/4HANA Cloud Private Edition all versions

Keywords

warranty determination, service order, performance-dependent counter, time-dependent counter, measuring point, counter flag, operating hours, warranty counter, status check failure , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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