3749227 - No results returned when searching users by First or Last Name in IAS Admin Console

When searching for users by first name or last name in the IAS Admin Console under User Management, no results are returned, even though users with matching names exist in IAS.

The search results display the message: "No matching items found".

IAS, identity authentication, user management, search users, special characters, diacritics, accents, unfiltered search, filtered search, first name, last name, no matching items found, language settings, cloud identity services , KBA , BC-IAM-IDS , Identity Authentication Service , Problem