3749271 - Enable Now IPS user provisioning job failed with status: 401

Symptom

Enable Now IPS user provisioning job failed with status: 401

IPS error message similar as below.

Connector cannot process more entities due to irreparable error Caused by: Access token request to 'https://<companyname>.enable-now.cloud.sap/scim/v2/Users' failed with status: 401 and body: <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>401 Unauthorized</title> <style> body { font-family: Arial, sans-serif; background-color: #f4f4f4; color: #332; text-align: center; padding: 111px 30px; } .error-container { background: #fff; border-radius: 8px; box-shadow: 0 0 10px rgba(0, 0, 0, 0.1); display: inline-block; padding: 40px; max-width: 600px; width: 100%; } h1 { font-size: 2em; color: #e74c3c; } p { margin: 20px 0; } a { color: #3498db; text-decoration: none; } a:hover { text-decoration: underline; } </style> </head> <body> <div class="error-container"> <h1>401 Unauthorized</h1> <p>Sorry, an unexpected error has occurred.</p> </div> </body> </html>

Environment

SAP Enable Now, cloud edition

Product

SAP Enable Now, cloud edition all versions

Keywords

Enable Now, IAS, IPS, provisioning, user, failed, 401, Access token, unexpected error , KBA , KM-SEN-MGR , SAP Enable Now - Manager , Problem

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