SAP Knowledge Base Article - Public

3749368 - Runtime Error: 'RAISE_SHORTDUMP' occurs when saving condition records in 'Manage Prices - Sales' APP - S/4HANA Cloud Public Edition

Symptom

During condition record creation in 'Manage Prices - Sales' app, user faces runtime error message. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open 'Manage Prices - Sales' app
  2. Create or edit a condition record
  3. Complete the required fields(Condition Type, Condition Table, Sales Organization, Product, etc.)
  4. Attempt to save the record
  5. The following error appears:

Runtime Error: 'RAISE_SHORTDUMP'. The OData request processing has been abnormally terminated. Analyze the runtime error using Feed Reader in ABAP development tools for Eclipse or using transaction /IWFND/ERROR_LOG or /IWBEP/ERROR_LOG or ST22. Create a support ticket on the application component of the OData service for errors in services delivered by SAP. 

Cause

One potential reason is: a condition table used by pricing was deleted and later recreated under the same table ID with different key fields. 

Resolution

If a condition table was recreated with different key fields, do not reuse the original table ID. Create a new condition table with the correct key fields and then assign it to the relevant access sequence.

Keywords

Manage Prices - Sales, Pricing, Condition Record, Runtime Error, RAISE_SHORTDUMP, Access Sequence, Condition Table , KBA , SD-MD-CM-2CL , Conditions and Condition Maintenance(Public Cloud) , Known Error

Product

SAP S/4HANA Cloud Public Edition 2602