3749401 - Export Button not Visible in Directory Search when the 'Enhanced People Search' Search is Enabled – 1H 2026

- In the 1H 2026 release, when the Enhanced People Search is enabled in Company System and Logo Settings, the option to export search results from the Directory Search does not appear, even though the login user has the 'Perform Batch Operations on the Results of Directory Search: Export, Print, and Send Email' permission.
- When the Enhanced People Search is disabled in Company System and Logo Settings, the option to export search results from the Directory Search appears.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Enhanced People Search - Enabled

Enhanced People Search - Disabled

SAP SuccessFactors Employee Profile 1H 2026

1. Enable the 'Enhanced People Search' in Company System and Logo Settings.
2. Open the Directory Search via View Employee Directory.
3. Search for users with any filter.
4. Observe that the Export option is missing.
5. Disable the 'Enhanced People Search' in Company System and Logo Settings.
6. Search for users again in Directory Search via View Employee Directory.
7. Observe that the Export option is visible.

If enhanced People Search is enabled, exporting results is not supported. This is outlined in the Directory Search | SAP Help Portal section of the guide.

• Currently, exporting is only supported with the legacy Directory Search. 
• Employee Export or reports can be used as a workaround.

If you would like to see the export function added to the Directory Search when the enhanced People Search is enabled, please kindly raise an enhancement request as outlined in KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

Directory Search | SAP Help Portal