Symptom
- Unable to activate the file sweep process.
- The “+” button to add a new file group is not visible on the file sweep detail page.
- The file sweep process displays the status “Inactive”.
- No error messages are shown.
Image / Data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP Sales Performance Management
- Agent Performance Management
- Agent Lifecycle Management
Product
SAP Agent Lifecycle Management all versions
Keywords
file sweep, inactive status, cannot activate file sweep, add file group missing, plus button missing, infile configuration, open status, configuration disabled, file group creation, button not visible, file sweep detail page, status change, cannot edit file sweep, process inactive, enable add file group , KBA , CEC-SAL-PPO , Agent Lifecycle Management , Problem
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