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3749564 - Express data loader shows other tenant’s jobs after refresh when multiple tenants are open in the same browser session SAP Incentive Management

Symptom

  • When two tenants are opened in Express Data Loader within the same browser/session, refreshing one tab causes that tab to display the other tenant’s jobs and file types.
  • Similar behavior observed in workflow, where scripts and scheduled tasks appear to switch context when multiple tenants are open in the same browser session.
  • Issue does not occur when tenants are opened in separate browsers.
  • Issue persists when tenants are in different windows of the same browser.
  • Opening one tenant in a private/incognito window and the other in a regular window prevents the issue.
  • No error messages are shown.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Legacy Oracle
  • Incentive Management on Legacy HANA 

Product

SAP Incentive Management all versions

Keywords

express data loader, cdl, commissions data loader, cross-tenant, tenant context, browser session, tabs, jobs list, file types, refresh, override, same browser, incognito, private window, workflow , KBA , CEC-SAL-CDI , Commissions Data Connector , Known Error

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