SAP Knowledge Base Article - Public

3749653 - Benefit dependencies only evaluating leading benefit instead of leading plan after release 1H 2026

Symptom

Benefit Dependencies only looking at Leading Benefit and not the leading plan post release. Error message: "Enrolling in the benefit opts you out of these dependent benefits"

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Configure a dependency between benefits, making sure that the dependent benefit is connected with specific plans not being enrolled from the leading benefit
  2. Go to a user profile.
  3. Open the Benefits category and start enrollment for the current year.
  4. Select a leading plan that is not part of the dependency’s excluded plan list
  5. Observe the message: "Enrolling in the benefit opts you out of these dependent benefits"

Cause

The dependency is only looking to the leading benefit and not the specific benefits. 

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

global benefits, benefit dependencies, leading benefit, leading plan, plan-level dependency, medical dental dependency, enrollment popup, opts you out of dependent benefits, post release behavior, benefit plan check, dependency rule, enrollment message, medical enrollment, dental availability, 1H release, INC25977422, KI, 2605, defect , KBA , LOD-SF-EC-GBF , Global Benefits , Bug Filed

Product

SAP SuccessFactors Employee Central all versions