Symptom
Benefit Dependencies only looking at Leading Benefit and not the leading plan post release. Error message: "Enrolling in the benefit opts you out of these dependent benefits"
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Configure a dependency between benefits, making sure that the dependent benefit is connected with specific plans not being enrolled from the leading benefit
- Go to a user profile.
- Open the Benefits category and start enrollment for the current year.
- Select a leading plan that is not part of the dependency’s excluded plan list
- Observe the message: "Enrolling in the benefit opts you out of these dependent benefits"
Cause
The dependency is only looking to the leading benefit and not the specific benefits.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
Keywords
global benefits, benefit dependencies, leading benefit, leading plan, plan-level dependency, medical dental dependency, enrollment popup, opts you out of dependent benefits, post release behavior, benefit plan check, dependency rule, enrollment message, medical enrollment, dental availability, 1H release, INC25977422, KI, 2605, defect , KBA , LOD-SF-EC-GBF , Global Benefits , Bug Filed
SAP Knowledge Base Article - Public