3749719 - Products not visible in catalog after activating Sales Area

Products are not showing in catalog page after sales area migration.

SAP SALES CLOUD CPQ

• Open the catalog and search for a product
• Nothing is loaded into catalog.

Sales Area not properly configured in Products.

• In order to product become visible in Catalog, below information needs to be checked:
  • Ensure the product is related to the Distribution Channel and Sales Organization of the current Sales Area (from the quote, or the default one if there is no quote loaded)
    
    • If Standard CPQ product, this information is the main one to be checked if it is properly set
  • Confirm the IsDeleted flag is set to False for the product in the sales area
  • Verify DistributionChainSpecificStatus is not equal to 'ERROR'
  • Verify CrossPlantMaterialStatus (in Products) is not equal to 2 (error status)
  • Verify XDistributionChainStatus (in Products) is not equal to 'ERROR'
  • Check that CrossPlantMaterialStatusValidFrom and XDistributionChainStatusValidFrom are earlier than the effective date from the quote (or today's date if there is no quote).

• Sales Area
• KBA 3701596 - Product alias not visible in catalog when Sales Area concept is active
• KBA 3728469 - Sales Area tabs not visible on Products or Business Partners
• KBA 3675882 - Sales Area concept feature

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