SAP Knowledge Base Article - Preview

3749722 - Approval Flow With Auto-Approval Does Not Start Automatically For S/4 Replicated Sales Quotes, Submit For Approval Required

Symptom

  • An approval flow is configured to automatically approve quotes when criteria are fulfilled, but the approval process does not start automatically when the criteria are met.
  • When a quote is created in S4 and replicated to Sales Cloud V2, the approval process does not start on replication even though the flow is set to auto-approval.
  • Changing approval criteria within V2 does not cause the approval to start automatically.
  • Users must click “submit for approval” (“ask for approval”) to start the approval, whereas this was not required in SAP Cloud for Customer V1.


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Environment

  • SAP Sales Cloud Version 2
 

Product

SAP Sales Cloud Version 2 all versions

Keywords

Sales Quote, Approval, Auto-approval, Approval workflow, submit for approval, S4 replication, replicated quote, automatic approval decision, approval flow conditions, approval start manual , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem

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