Symptom
- An approval flow is configured to automatically approve quotes when criteria are fulfilled, but the approval process does not start automatically when the criteria are met.
- When a quote is created in S4 and replicated to Sales Cloud V2, the approval process does not start on replication even though the flow is set to auto-approval.
- Changing approval criteria within V2 does not cause the approval to start automatically.
- Users must click “submit for approval” (“ask for approval”) to start the approval, whereas this was not required in SAP Cloud for Customer V1.
Read more...
Environment
-
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
Sales Quote, Approval, Auto-approval, Approval workflow, submit for approval, S4 replication, replicated quote, automatic approval decision, approval flow conditions, approval start manual , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview