3749724 - How to add custom fields to service confirmation screen

After creating a custom field for the relevant business scenario and enabling it to the relevant apps, it cannot be added to the service confirmation screen as the Adapt UI option is not available through the menu.

The same custom field could be added to service order screen, via the same path, were Adapt UI was available:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP S/4HANA Cloud Public Edition

The Adapt UI functionality can be enabled via the gear button in the top-right corner of the service confirmation

Notes:

• In display or change mode, the button is located in the same place.
• Once saved, through the field "Exit Adapt UI", the adaptations are visible to all users with access to this app.
• The UI changes made on this app are not available in Extensibility Inventory app, so it's not possible to transport these changes. Therefore, it needs to be redone in other tenants.

Extensibility for Service | Help Portal

adapt ui, service confirmation, custom fields, add custom field, ui adaptation, missing adapt ui button, service order management, s4hana cloud public edition, service app, extensibility, fiori adapt ui, service ui, field extension, adaptation, service order , KBA , CRM-S4-SRV-SCO-2CL , S4CRM: Service Confirmation (Public Cloud) , How To