Symptom
- Install of the add-in from the groupware page does not work.
- Error message: "Action skipped: Mailbox is configured for Microsoft 365 OAuth App-only sign-in. User authorization is required."
- Outlook side pane is not available in web or desktop app.
Read more...
Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
groupware, outlook add-in, install add-in, action skipped, mailbox configured for oauth app-only, user authorization is required, graph api, app-only, centralized deployment, admin center, manifest, office 365, side pane missing, sales cloud, service cloud , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview