Symptom
- Below error occurs while updating SAP ASE for Business Suite following SAP KB 2800483 - SYB: Upgrade / Update SAP ASE with SAP Host Agent 7.21 PL43 and later
saphostctrl -user sapadm pass000 -dbname SID -dbtype syb -function LiveDatabaseUpdate -updatemethod Check -updateoption
TASK=CHECK_UPDATE_ASE -updateoption DROP_LOCATION="H:\Packages"
Error: Command execution failed. : Failed to logon sapsid. Please provide valid sapsid credentials in at least one of the supported SAP Secure Stores. (fault code: 127) - While checking secure storage info, user sapsid indeed shows missing:
saphostctrl -user sapadm pass000 -function LiveDatabaseUpdate -dbname SID -dbtype syb -updateoption TASK=VALIDATE_SEC_STORESGLOBAL_SAPSA=not found
GLOBAL_SAPSSO=not found
GLOBAL_DR_ADMIN=not found
GLOBAL_SYBSID=not found
GLOBAL_SAPSID=not found
GLOBAL_SAPADM=not found
GLOBAL_SAPSR3=not found
GLOBAL_SAUPD=not found
GLOBAL_SA_BS=not found
GLOBAL_SSL_CERTIFICATE=not found
GLOBAL_JDK_TRUSTED_STORE=not found
LOCAL_SAPSA=valid
LOCAL_SAPSSO=valid
LOCAL_DR_ADMIN=not found
LOCAL_SYBSID=valid
LOCAL_SAPSID=not found
LOCAL_SAPADM=valid
LOCAL_SAPSR3=valid
LOCAL_SAUPD=valid
LOCAL_SA_BS=not found
LOCAL_SSL_CERTIFICATE=not found
LOCAL_JDK_TRUSTED_STORE=not found - However, while trying to set the missing entry, below error occurs even if the given password is correct:
saphostctrl -function SetDatabaseProperty -dbname SID -dbtype syb -dbuser Domain\SIDADM -dbpass pass000 USER=SAPSID
Error: Command execution failed. : Failed to validate credentials. Please make sure you have entered the correct username and password. (fault code: 127)
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Environment
- Windows NT system
- SAP Adaptive Server Enterprise (SAP ASE) 16.0.04 on Business Suite
Product
Keywords
sybase abap update, failed to logon sybsid, fault code 127, saphostctrl livedatabaseupdate, secure store, db_connect syb, rsecssfx list, sybctrl verify_secure_store, validate_sec_stores, access is denied, sap host agent, login locked , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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