SAP Knowledge Base Article - Public

3749894 - 'Find A Work Schedule' Link in Latest People Profile throws error "System error. Please contact administrator." - 1H 2026

Symptom

After upgrading to 1H 2026, opening Work Schedule > Details or clicking Find a Work Schedule in Job Information returns “System error. Please contact administrator.” if time off is disabled in the instance.

"All the images from this instance are from our internal test instances, any resemblance with real environments are mere coincidence" 

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

Prerequisite:

  • Time off is disabled.
  • "Enable the latest Editing and History UI for Employee Central HRIS entities on Full Profile" is disabled

Steps:

  1. Go to an employee
  2. Open All Actions.
  3. Choose Change Job and Compensation Information.
  4. select event and event reason.
  5. Go to the Work Schedule section.
  6. Click Find a Work Schedule
  7. Result: Error "System error. Please contact administrator."
  8. Repeat the steps 1 - 5
  9. Click Details beside work schedule
  10. Result: Error "System error. Please contact administrator."

Resolution

Product Engineering has fixed the issue via patch(PTCH-49936) which is scheduled for 19th May 2026 in Preview and 22nd May 2026 in Production environments as confirmed.

See Also

Keywords

1h 2026, work schedule, job information, find a work schedule, work schedule details, system error, ajaxunauthorized, permission error, time off disabled, time management, object permissions,  INC26220934,work schedule day model, tlmworkschedulecontroller, 2605 release, people profile edit,KI1H2026, 1H 2026,“System error. Please contact administrator.” ,"You do not have permission for this actio",permission,AccessValidatorInterceptor, "Access denied! Feature check failed! com.successfactors.absence.ui.controller.TLMWorkScheduleController,getMetadata","1fdccde00dc7b25fa330b0b6acdd332f3c88caf3", TIM-58206, PTCH-49936 , KBA , LOD-SF-EC-TIM-JOB , Time Management in Job Info - Records & Objects , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2605