SAP Knowledge Base Article - Public

3750012 - Scheduled Import Jobs Stop Refreshing in SAP Analytics Cloud (SAC)

Symptom

Scheduled Import Jobs Stop Refreshing in SAC

Environment

SAP Analytics Cloud 2026.2.6 

Reproducing the Issue

  1. Log in to SAC
  2. Open the model
  3. Go to the "Data Management" tab

Notice : The scheduled import jobs unexpectedly stop refreshing.  

Cause

The original user who created the job has been deleted or deactivated without transferring ownership of the job.  

Resolution

  1. Scheduled jobs run under the context of the job owner, defined as either the user who originally created the schedule or the last user who saved or modified the schedule.  
  2. Re-save the schedule with a user who has the required permissions to update ownership and resume normal operation.  

See Also

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Keywords

SAP Analytics Cloud, Model, Data Management, Import Job, Export Job, Upload Jobs, Connection, Schedule, User, Access, Story, Failed, Success, Cloud-Analytic, Job owner, Permissions, SAC, Planning, SSO, Authentication. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0