3750017 - Cannot Save OAuth Client ID/Secret When Enabling OAuth for ServiceNow Integration

• Switching authentication from Basic to OAuth in the integration credentials setup results in errors when saving the Client ID and Client Secret.
• The credentials cannot be saved.
• Errors observed:
  • internal server error while connecting to ServiceNow-table: 'Can not access ServiceNow system. >> 403 - Forbidden (message=User Not Authorized, detail=Access to unscoped api is not allowed)'
  • unknown field [name] in ServiceNow table [cmdb_ci_business_app] — and similar errors for every field and table

SAP LeanIX – ServiceNow Integration

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