3750145 - Approval email not sent by situation handling for credit block approvals (FIN_DCD_APPROVAL) – S/4HANA Cloud Public Edition

Approval email is not sent by Situation Handling for credit block approvals; consistency check job shows "No situation type exists for template FIN_DCD_APPROVAL".

• Product: SAP S/4HANA Cloud Public Edition
• Credit Management (Public Cloud)

1. Create a scenario where a sales order is blocked by credit so that an approval via Situation Handling is expected.
2. Run the job template “Consistency check - Checking the Notification Settings for Recipients of Situations”.
3. Observe that the approval email is not sent and that the job reports “No situation type exists for template FIN_DCD_APPROVAL”.

• No situation type exists for the situation template FIN_DCD_APPROVAL, as indicated by the consistency check error “No situation type exists for template FIN_DCD_APPROVAL”.

1. Open the app Manage Situation Types.
2. Find the situation template FIN_DCD_APPROVAL.
3. Choose Copy to create your own implementation of the situation type (ensure it is activated and configured with the required recipients according to your process).

• Refer to: Situation Handling overview for SAP S/4HANA Cloud
• Refer to: Consistency check – Checking the Notification Settings for Recipients of Situations

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