SAP Knowledge Base Article - Public

3750156 - Searching by name opens inactive profile for employees -1H 2026

Symptom

  • In Latest People Profile, while searching for the profile of employees who are currently on Concurrent Employment/Higher Duty/Active Global Assignment, it defaults to inactive/paused profile.
  • The issue is observed when searching the employee by name.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Search for a user with multiple assignments by name using the global search or directory search.
  2. Open the user’s profile and observe that the system defaults to a past (inactive) assignment instead of the active assignment.

Resolution

  • The below scenarios will be fixed on 19th May 2026 in Preview and 21st May 2026 in Production environments:
    • Higher Duty Assignments redirects to an inactive one.
    • When no primary assignment is assigned, searching for a user redirects to an inactive assignment.
  • For Global Assignment related issue, it is planned to be enhanced in 2H 2026. Enhancement ticket number: ISH-29554

See Also

refer to: KBA 3729327 - People Profile Opens Assignment Instead of Active Global Assignment

Keywords

people profile, full profile, multiple assignments, global assignment, inactive profile, past profile, primary assignment, home assignment, enhanced people search, directory search, global header, search by name, 1h 2026, employee central, KI1H2026, 1H2026, 1H 2026,ISH-29561,ISH-29554, INC26151591 , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Known Error

Product

SAP SuccessFactors Employee Central 2605