Symptom
Disabled fields in BCUI are visible in ‘show empty fields’ in mobile app in 1h2026
For disabled, non-permissioned fields when accessing via mobile app they are visible in ‘show empty fields’.
Additionally, ‘event’ field is shown as an empty field, despite data maintained in the field and permission to the field.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile 1H 2026
Reproducing the Issue
- Log in to sf instance and confirm field is disabled in BCUI > benefit-rate
- Go to profile of any user > e.g. Benefit rate, confirm Field Not present in desktop
- Check same user on mobile app, field is present in 'show empty fields'
- Check ‘event’ field
- Showing as empty in mobile
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP Help Portal - SAP SuccessFactors Product Release & Road Map Information
- SAP Help Portal - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Product
Attachments
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SAP Knowledge Base Article - Public