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3750228 - User Login to SAP Work Zone - SAML SSO login failed error codes

Symptom

  • When a user fails to log in through Single Sign-On (SSO), the DWS component of Work Zone records an error code that identifies the reason for the failure. This code appears in system logs and monitoring dashboards, allowing support teams and administrators to quickly understand what went wrong. 
    This document describes each error code in plain language — what it means and the most common reasons it occurs — without requiring any technical background.
  • The error seen in the UI is as follow: "Your SAP Build Work Zone configuration has failed"


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Environment

  • SAP Build Work Zone Advanced Edition
  • SAP SuccessFactors Work Zone

Keywords

2604A, sso_failed_generic, sso_failed_no_admin_user, sso_failed_no_sso_settings, sso_failed_user_not_found, sso_failed_unexpected_user, sso_failed_managed_extranet_not_allowed, sso_failed_duplicate_extranet_user, sso_failed_invalid_saml_response, sso_failed_missing_saml_response, sso_failed_saml_auth_error, sso_failed_name_id_missing, Your SAP Build Work Zone configuration has failed , KBA , LOD-SF-SWZ-AUT , User Authentication Issues , How To

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