Symptom
- No warning or error is displayed during goods receipt when the received quantity is below the purchase order underdelivery tolerance.
- An inbound delivery with a quantity below the defined tolerance can be received and put away without messages.
- The expected system message "Underdelivery tolerance of & % has been exceeded" is not displayed during goods receipt.
Environment
- SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a purchase order with an underdelivery tolerance (for example, 10%).
- Create an inbound delivery with a quantity below the defined tolerance.
- Post goods receipt and complete putaway; observe that no warning or error message is displayed.
Cause
Missing functionality: in the standard process, the underdelivery tolerance maintained in the purchase order is not evaluated in EWM during goods receipt for inbound delivery, so no message is issued.
Resolution
During partial goods receipt, the system assumes remaining quantities may follow; the purchase order underdelivery tolerance is not checked at this step in EWM.
If a warning/error is required for this case, submit a product enhancement request. Refer to: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition.
See Also
- refer to: Set Up Confirmation Control for Tolerance Limits
- refer to: 2465850 - How to set up tolerance check in EWM
- refer to: 3609811 - Underdelivery Tolerance Check Does Not Work for Inbound Delivery Scenario
- refer to: 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition
- refer to: Request Expert Configuration
Keywords
goods receipt, underdelivery tolerance, inbound delivery, ewm, public cloud, no warning, no error message, tolerance check, partial goods receipt, system message not displayed, purchase order tolerance, gr without warning, ewm inbound, delivery processing , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Problem
SAP Knowledge Base Article - Public