3750313 - Default Visit Frequency in Route Group Visit Plan Caused by Sales Area Mismatch

• When accounts are added to a route group visit plan, the following fields are automatically populated with default values instead of reflecting the frequency maintained in the account’s existing visit plan:
                  1. visitFrequencyType = WEEKLY
                  2. visitFrequency = 1
                  3. numberOfVisitsPerFrequency = 5
• As a result, the generated visit plan does not match the visiting information maintained for the account.

• SAP Sales Cloud and SAP Service Cloud Version 2
• SAP Sales Cloud Version 2

route group, visit plan, visiting frequency, mismatch, sales area, default settings, account visit plan, weekly frequency, fallback logic, visit list creation , KBA , CEC-CRM-DVP , SAP Dynamic Visit Planning , CEC-CRM-VST , Visit for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem