SAP Knowledge Base Article - Preview

3750327 - Crystal Processing Server and Crystal Report Aplication Server not starting after upgrade from 4.2 to 4.3

Symptom

  • After upgrade from Crystal Server 2016 to Crystal Server 2020
  • The CrystalReports2020ProcessingServer and CrystalReport2020AplicationServer does not start, get in failed state
  • Enabling High logs does not generate
  • Creating a new server does not solve


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Environment

  • Crystal Report Server 2016 and 2020
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

CrystalReports2020ProcessingServer not starting, crystal server failed to start u25idautomation.dll, CrystalReports2020ReportApplicationServer failed to start , KBA , BI-BIP-CRS-INS , Installation , BI-BIP-CRS , SAP Crystal Server , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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